submitted a complaint to your office asking for your assistance regarding Innas

Submitted a complaint to your office asking for your

This preview shows page 21 - 24 out of 42 pages.

submitted a complaint to your office asking for your assistance regarding Inna’sperformance. Inna, on the other hand, called your attention on Grace’s rudeness to herthe past couple of days and that she feels harassed in the workplace. When you talked toInna, she said she is fighting depression due to separation from her partner. She said shejust need some time off to clear her mind. Grace wanted to confront Inna about herunderperformance but is waiting for your recommendation as the company’s HRManager. EFG Resources employee relations policy states that an employee of the Sales Departmentwho is unable to meet his or her monthly target will be given at least three months toperform. Underperformance for four consecutive months will be a ground for termination.Using the case study above, review and analyse the organisation’s:strategic plans and operational plans awards and enterprise bargaining agreementslegislation, regulations, standards and codes that affect its business operationsemployee relations performancescost-benefit, risk-analysisindustrial relations policies and plansmanagement and workforce skills and knowledge requirementsemployee relations policies and plans versus desired outcomesAfter your review and analysis, you need to create an Employee Relations Review Reportthat includes the following sections:Employee relations implementation Plan Contingency PlanTraining and development PlanCommunication plan for employee relationsconsultation and conflict resolutionDispute resolution policy detailing negotiation process, strategy and timeframes/var/filecabinet/temp/converter_assets/99/4f/994f9035dfb78d7c4b7f0df5c140bbdcef258560.docx Version: 1 – September 2019 AGB Training © Page 21 of 42
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Please Note: Attach your written evidence/report with this Assessment Pack, ensuring each page is labelled with your full name, student number, and the assessment and question number Have your Assessor complete the Assessor / Supervisor Observation Recordings – Employee Relations Review Report /var/filecabinet/temp/converter_assets/99/4f/994f9035dfb78d7c4b7f0df5c140bbdcef258560.docx Version: 1 – September 2019 AGB Training © Page 22 of 42
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Assessor / Supervisor Observation – Employee Relations Policy Review Assessor/Supervis or name and title Unit of competency BSBWRK520 Manage employee relations Project overview Location Date Start Time Finish Time What was observed Observation Checklist for Employee Relations Review: o Analysed organisational documentation to determine long- term employee relations objectives and current employee relations performance o Collaborated with others to develop and review industrial relations policies and plans o Developed implementation and contingency plans for industrial relations policies o Identified the skills and knowledge needed to implement the plan and organise training and development for self and staff o Documented and communicated strategies and procedures for eliminating and dealing with grievances and disputes o Trained others in conflict-resolution techniques
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