K complete all reporting requirements including i

k. Complete all reporting requirements including:
i. Keeping all information confidential and private.
ii. Maintain organisational reporting requirements.

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iii. Identify issues of risk and respond appropriately.
iv. Identify and report any unmet needs.
v. Ensure all reporting in neat and within the organisations
guidelines for reporting.
You must have access to the following for your observation activity:

Use of suitable facilities, equipment and resources, including:
o Individualised plans and equipment outlined in the plan
o Infection control policies and procedures

Modelling of standard industry operating conditions and contingencies,
including involvement of real people when using relevant equipment.
3. During your observation you will need to discuss each of the following in relation
to the workplace you are working in:
a. How you have used person-centred planning when dealing with your
clients.
b. How strengths-based practice is incorporated into your work activities.
c. The active support provided to each of your clients.
d. The documentation and reporting requirements that you have in your
role with the organisation.
e. The roles and responsibilities of the whole care team for each client
including:
i. Carers and families
ii. Client
iii. Health professionals
iv. Individual workers
v. Supervisors
f. The service delivery model used.
g. The legal and ethical requirements that relate to your role and how you
applied then during your support of each person including:
i. Privacy, confidentiality and disclosure
ii. Duty of care
iii. Dignity of risk

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CHCCCS015 - Provide individualised support Version 2
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iv. Human rights
v. Discrimination
vi. Mandatory reporting
vii. Work role boundaries – responsibilities and limitations

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CHCCCS015 - Provide individualised support Version 2
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QUESTIONS
The following questions may be answered verbally with your assessor or you may write down
your answers. Please discuss this with your assessor before you commence. Short Answers are
required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.
Your assessor will take down dot points as a minimum if you choose to answer them verbally.
Answer the following questions either verbally with your assessor or in writing.
1.
How would you work with a person to identify actions and activities that
support their needs in relation to the individualised plan?
2.
What would you do to ensure you provided support to a person according to
the duty of care and dignity of risk requirements?
3.
What assistance can you provide to ensure a person maintains a clean,
comfortable, safe and healthy environment?
4.
How would you respect individual differences in people?
5.
To support a person’s self -determination what should you do?
6.
What information do you need to keep confidential?
7.
What would you have to do to comply with your organisations reporting
requirements?
8.
If you identify a situation of risk what should you do?
9.
What should you do if you identify a client whose needs have not been met?
10.
How should documentation be maintained?
11.
How would you store client information?
12.
What are two factors that affect people using your support services?
13.
What practices have you used to support skill maintenance and
development?