D organizational development organization development

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(d) Organizational development Organization development refers to development of humanistic value system in the organization. Joneward has recommended that TA plays an effective role in the following area:- ( i ) Maintaining adult adult transactions. ( ii ) To give an okay to natural child. ( iii ) To identify and avoid crossed transactions. ( iv ) To minimize destructive game playing. ( v ) To maximize and development of various support systems and policy and improvement of work environment. ( vi ) In transaction analysis, leadership theory propagated by Blake and Mouton can be fruitfully practiced. Manager who works from 9:1 position actually behaves from parent to child ego state, 1:9 acts from child to parent ego state and, 9:9 position is nothing but managers working from adult ego state. These ego states can be modified based on the situation and ability of subordinates. 6.3.4. PRINCIPLES OF INTERPERSONAL COMMUNICATION Our first look at interpersonal communication suggests eight basic principles for effectiveness. We Cannot Not Communicate Whenever people are together, they communicate. We cannot avoid communicating when we are with others, because they interpret what we do and say as we ll as what we don’t do and don’t say. Even if we choose to be silent, we’re communicating. What we mean by silence and how others interpret it depend on cultural backgrounds. Because Westerners typically are more verbal than many other cultural groups, they are likely to regard silence as a signal of anger, disinterest, or lack of knowledge. Some Native Americans and members of many Eastern cultures might interpret silence as thoughtfulness or respect. Either way,
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78 silence communicates. Even when we don’t in tend to communicate, we do so. We may be unaware of a grimace that gives away our disapproval or an eye roll that shows we dislike someone, but we are communicating nonetheless. Unconscious communication often occurs on the relationship level of meaning as we express feelings about others through subtle, often nonverbal communication. Regardless of whether we aim to communicate and whether others understand our intentions, we continuously, unavoidably communicate. Irreversible Perhaps you have been in a heated argument in which you lost your temper and said something out later regretted. It could be that you hurt someone or revealed something about yourself that you meant to keep private. Later, you might have tried to repair the damage by apologizing, explaining what you said, or denying what you revealed. But you couldn’t erase your communication; you couldn’t unsay what you said. You may have had similar experiences when communicating by e-mail. Perhaps you read a message that made you mad, and you dashed off a pointed reply, sent it, and then wished you could unsend it. The fact that communication is irreversible reminds us that what we say and do matters. It has impact. Once we say something to another person, our words become part of the relationship. Remembering this principle keeps us aware of the
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