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The consumer consultant can spend time speaking with you about your experience at the MHSSU. Please let us know if you would like to speak with the consumer consultant. Carer Consultant The role of the carer consultant is to share with staff the experiences of family members and carers of people who stay at the unit and use this information to improve the service. The carer consultant is available part time to meet with families and carers. Please let us know if you or your family member/carer would like to speak with the carer consultant. Spiritual Support Services Pastoral or spiritual care can be an important part of a person’s recovery. Spiritual Care is provided during a hospital stay to any person who requests it. You do not need to be religious or have a faith to benefit from spiritual care. Spiritual Support Services can provide emotional and pastoral support to you whilst you are in hospital in a way that is responsive to your needs. If you do have a faith and belong to a religious group, Spiritual Support Services may be able to provide you with someone from that church or faith to support you. Weekly Catholic, Anglican and Uniting Churches Chapel services are held, well as Sunday church services. (Your doctor will need to approve leave for you before you can attend.) Please let us know if you would like assistance from Spiritual Support Services. Aboriginal and Torres Strait Islander Liaison Officer The Aboriginal and Torres Strait Islander liaison officer works with and supports Aboriginal and/or Torres Strait Islander people and can provide advocacy, support and referral to other services. We can make arrangements for you to speak to the Aboriginal and Torres Strait Islander liaison officer. Questions to ask the Treating team When speaking with someone from the treating team, it’s a good opportunity to ask questions and clarify information. Below is a list of some relevant questions that may apply to your stay at the MHSSU: About the diagnosis: What diagnosis have I been given? What signs/symptoms suggest this? What is known about the cause of this diagnosis? What is likely to happen in the future? If a diagnosis has not been made, what are the possible diagnoses? Are there any general health implications associated with this diagnosis?
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10 | Welcome to the Mental Health Short Stay Unit About your assessment: What assessments have been done? Are there other assessments that might be needed? Are there any physical problems that have been discovered? If so, what treatment is needed? About care and treatment: What are the aims of my care and treatment? Who else will be involved in my treatment? How often will you or someone from my treating team see me? What is your treatment plan for me?
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