Strikebreakers: “Scabs,” people hired by management to replace striking employees. Conciliation: A method of outside resolution of labor and management differences in which a third party is brought in to keep two sides talking. Mediation: A method of outside resolution of labor and management differences in which the third party’s role is to suggest or propose a solution to the problem. Arbitration: A neutral third party is brought in to settle the dispute, but the arbitrator’s solution is legally binding and enforceable.
Matrix Ten- Chapter Ten The Dynamics of Business and Economics (Ferrell et. al 2016) Name: Learning Objective 7: Describe the importance of diversity in the workforce. The Importance of Workforce Diversity & Trends in Management of the Workforce The Characteristics of Diversity: Primary- Sexual orientation, age, gender, race, ethnicity, abilities. Secondary- Education, work background, income, martial status, parental status, military experiences, religious beliefs, geographic location. Why Is Diversity Important?: Wider range of employee perspectives, greater innovation and creativity, and the ability to target a diverse customer base more effectively. The Benefits of Workforce Diversity: 1. More productive use of a company’s HRs. 2. Reduced conflict among employees 3. More productive working relationships 4. Increased commitment to and sharing of organizational goals 5. Increased innovation and creativity 6. Increased ability to serve the needs of a diverse customer base. Affirmative Action: Designed to make up for past hiring and promotion prejudices to overcome workplace discrimination. Affirmative action programs: Legally mandated plans that try to increase job opportunities for minority groups by analyzing the current pool of workers identifying areas where women and minorities are underrepresented, and establishing specific hiring and promotion goals, with target dates, for addressing the discrepancy.
Matrix Ten- Chapter Ten The Dynamics of Business and Economics (Ferrell et. al 2016) Name:
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