About Tuning Siebel Assignment Manager for Performance in an IBM DB2 Deployment

About tuning siebel assignment manager for

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About Tuning Siebel Assignment Manager for Performance in an IBM DB2 Deployment 238 About Using an Object WHERE Clause to Restrict the Number of Records Processed 239 Chapter 10: Advanced Siebel Assignment Manager Configuration Requirements for Completing Advanced Configuration for Siebel Assignment Manager 242 Creating Assignment Objects 242 Creating New Skills 243 Example of Using Skill Tables 243 Assigning Objects Based on the Primary Address 244 Assigning Child Accounts Based on Parent’s Primary Address 245 Reassigning Accounts to a Different Primary Position 247 Maintaining the Manually Assigned Primary Position 249 Routing Assignments to Mobile Users 250 Stopping Assignment of the Default Organization 251 Stopping Assignment of Organizations for Accounts 251 Setting the Lock Assignment Default Value for Activity Assignment Objects 252 Configuring Assignment Objects to Copy Additional Columns to the Team Table 254 Example of Copying Additional Columns to the Team Table 255 Process of Configuring Assignment Objects for Team Scoring 256 Extending an Object’s Base Table for Team Scoring 256 Configuring Assignment Objects for Team Scoring 257 Example of Configuring the Opportunity Assignment Object for Team Scoring 258 About Configuring Siebel Assignment Manager to Copy Columns 259 Process of Configuring Siebel Assignment Manager to Copy Columns 260 Configuring Assignment Objects to Copy Columns 260 Copying Columns Using the GUI 262 Copying Columns Using the Server Manager Command-Line Interface 263 Configuring Siebel Assignment Manager to Use Reporting Tables and Columns 263 Configuring Assignment Objects for Multitiered Assignment 266 Scenarios for Using Multitiered Assignment with Sales Assignment Rules 268 Configuring Siebel Assignment Manager to Add Scores Across Rules 273
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Contents Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 9 Chapter 11: Availability-Based Assignment About Availability-Based Assignment 277 About Assigning Employees to Assignment Rules Based on Availability 278 How Siebel Assignment Manager Creates Activities for Employees During Availability- Based Assignment 279 Process of Configuring Assignment Objects for Availability-Based Assignment 280 Extending an Assignment Object’s Base Table for Availability-Based Assignment 281 Configuring Assignment Object Properties for Availability-Based Assignment 282 Configuring Assignment Object User Properties for Availability-Based Assignment 285 Example of Configuring the Service Request Assignment Object for Availability-Based Assignment 287 Chapter 12: Siebel Assignment Manager Load Splitter Configuration How Load Splitter Configuration Works 291 Scenarios for Load Splitter Configuration 293 Setting Up Load Splitter Configuration 293 Examples for Administering the Load Splitter 295 Load Splitter Operating Modes 295 Distribute Data Method 296 Appendix A: Troubleshooting: Siebel Assignment Manager Error Messages Viewing Siebel Assignment Manager Error Messages 299 Siebel Assignment Manager Error Messages 299 Index
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Contents 10
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  • Summer '16
  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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