Initially we had a brief workshop on jira and

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Initially, we had a brief workshop on JIRA and Confluence. Later, learnt by daily use. We use github for our codebase.” (Interviewee, LeapFrog 2014) “Few weeks for the brief usability. For specific project, there were changes after cer tain time and will have to adjust to the changes.” (Interviewee, LeapFrog 2014)
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32 Figure 7 : Learning JIRA Tutorials/Documents Workshops Practical Lessons Projects
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33 4.1.5 Case Summary This part of the thesis briefly describes the general use of the project management software and how the case (JIRA in use) fulfils the requirements of the company and also, a brief summary of the literature will be discussed and observe if the software has been able to support the review. In this thesis, the authors have managed to research the use of JIRA for a single company, but going through the website and studying the materials related to JIRA, it can be utilized in many different ways, with different available plug-ins and many available options of turning on/off many built-in features. As already mentioned in the analysis part, JIRA in particular tries to solve the entire problem related to project management or in other words provides assistance in completing the project. There are built-in tools that helps manage the project in an effective way. The basic requirement for a project management is the planning and scheduling features, as without a correct plan, it is very difficult to finish a project in time which ultimately results in customer dissatisfaction. JIRA provides support agile planning process, so for the companies like in the case, can get maximum benefit from the use of JIRA. Scheduling is as important as planning, and the feature of JIRA about the detailed scheduling helps for the team to stay on track with the project plan and complete the project as per scheduled. For the project to be completed in the scheduled time, it is important to track the progress of the project at regular interval of time. The employees in the case company track their project progress daily through an automated status report tools. And, also there are many different ways to take reports out of the work they have done, although, in this company, programmers do not really have to show the reports or present the handouts of the work because project manager can track the work from his own workstation. Along with the built-in functions, JIRA comes with many additional plug-in, so that the software could be customized with the needs of the company. In the company Leapfrog, the software is used by different groups of people from the coders to testers to the project manager, and their purpose of using the software is different. Project Manager wants to see everything, all the reports on the daily,
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34 weekly basis, whereas, coders are not looking for reports from last week or month. So, the software could be customized so that it fits to the needs of the different members of the company. The learning process used in the company is learning-by-doing process. So, with each project, people are learning new things
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