“I don’t want a shot!”, she screeches, and begins to cry.Amy – “Oh, honey! It is okay.” Amy sits down on the table next to Sally and rubs her on the arm while handing her a tissue. Amy smiles at Sally and says, “Come on, you are a big girl, wipe away your tears.” Amy hands her a doll baby that is kept in the office. “Here, hold onto Patty Patient and let me show you how to give a shot.” Amy shows her how she is going to give the shot and lets Sally practices on the doll.Sally – “Okay, Patty didn’t cry. Maybe I won’t either.” Sally allows Amy to give her the shot.Amy – “You did it!!! And, you didn’t cry. You are going to be sore there for a little while but you will be okay.” Amy gives Sally a big hug and smile with a thumbs up!The nonverbal skills I choose for Sally was the pulling in of the knees and wrapping her arms around and crying. This showed Amy that Sally was scared and protecting herself by doing this. The nonverbal for Amy was sitting on the table next to her, rubbing her arm and smiling at her. She also hugged, smiled, and gave her a thumbs up at the end. This was to let Sally know that it was going to be okay and then that she had done a great job. i
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