16 summary good problem solving and decision making

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1.6 SUMMARY  Good problem solving and decision making is critical in daily life and to career success.  With rapid change bombarding us from all sides, the ability to apply logical, critical and  creative thinking to a wide range of problems is more important than ever before. This is so  because we live in a world whose buzzword is  “why?”  Our ability to deal with daily  challenges and cope with difficulties in life defines and determines the kind of persons we  are.      NOTE    The measure of success is not whether you have a tough problem to deal with, but whether it is the  same problem you had last year.” John Foster Dulles, Former US Secretary of State 1.7 ACTIVITIES ST udents to engage in group discussions, online forums and chats, undertake quizzes and  assignments, attend tutorials and constantly consult with the lecturer. 1.8  FURTHER READING Bransford, J., & Stein, B. (1984).  The IDEAL problem solver . New York: W. H. Freeman. Whimbey, A., & Lochhead, J. (1982).  Problem solving and comprehension  (3 rd  ed.).  Philadelphia: Franklin Institute Press Namwambah T. 2011.  Essentials of critical and Creative Thinking.  Nairobi: Njigua Books           SELF-TEST QUESTIONS   1. Define problem b) Critically examine the 5 (five) phases of decision making, showing how they ease the process of  problem solving. 1.  “Being an excellent decision-maker and problem solver is not separable from being a  good thinker.” Discuss. 2. Examine the view that Decision as Intuition negates the principle of rationality.
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3. You have been appointed the CEO of a leading parastatal whose performance is  declining, what decision making and problem solving strategies will you employ in order to  salvage the institution? 1. Discuss any  two  of the following types of decision making and show the  advantages and disadvantages of each one of them: a)      Decision as Intuition b)      Decision as Calculation c)      Decision as Coherence 1. a) What is Emotional Coherence? b) Examine the view that Intuition and Emotion can be used in making good decisions 1. In view of the fire and hunger tragedies that have engulf Kenya in recent times and the  escalating cases of corruption being cited, how would you assess and rate our leaders in  embracing criticality and creativity in their decision making and problem solving strategies?
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