oBehaviour flexibility, capacity to change and adapt your behaviour to respond to each situation the most effective way. oSocial performance, ability to communicate your vision to followers with an understanding of their perspectives. Skill in persuasion and communication. -Knowledge oAccumulation of information and the mental structures used to organize that information oSuch a mental structure is called a schema (a summary, a diagrammatic representation, or an outline). oKnowledge results from having developed an assortment of complex schemata for learning and organization data oWe take in information and facts into our minds and organize it into categories or schemata to make it more meaningful. oPeople with knowledge have more complex organizational structures than those with less knowledge. oKnowledgeable people are called experts. §E.g. A baseball expert knows the facts, rules, strategies, equipment, players, and much more. But it also includes the complex mental structures used in organizing and structuring those facts. The expert not only knows the statistics of each player but also the injuries, personality of the manager, the strengths of the substitutes and so on. The expert comprehends the complexities and nuances of the game. find more resources at oneclass.comfind more resources at oneclass.com
Exam Study Notes HROB*2010 15 oLeaders with knowledge know about the products, the tasks, the people, the organization, and all the different ways these elements are related to each other. o)tǯs knowledge that allows leaders to think about complex system issues and possible strategies for change. Individual Attributes (General Cognitive ability, crystallized cognitive ability, motivation, and personality) -General Cognitive Ability (intelligence) oPerceptual processing, information processing, general reasoning skills, creative and divergent thinking capacities, and memory skills oLinked to biology, not to experience oGrows through early adulthood and then declines with age -Crystallized Cognitive Ability (Intellectual ability that is learned or acquired over time) oAcquired intelligence learned through experience oNot diminished as people get older -Motivation (3 aspects) o1. Leaders must be willing to tackle complex organizational problems. o2. Leaders must be willing to express dominance o3. Leaders must be committed to social good of the organization. The willingness to take on the responsibility of trying to advance the overall human good and value of the organization -Personality (Impact on the development of our leadership skills) oPersonality characteristics that help people to cope with complex organizational situations is related to leader performance find more resources at oneclass.comfind more resources at oneclass.com
Exam Study Notes HROB*2010 16 Leadership Outcomes (Effective Problem Solving & Performance) -Effective Problem Solving oGood problem solving involves creating solutions that are logical, effective, and unique, and that go beyond given information -Performance o
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- Fall '13