Organization: Paying for often spotty and unreliable BHS is one of the biggest customer dissatisfactions. BHS can be extremely expensive, but if implemented correctly, they pay for themselves. Lost and mishandled baggage is a major expense for airlines and reducing the incidence of lost and mishandled baggage creates significant yearly savings. Technology: BHS are amongst the most complex systems involving wide range of sensors, actuators, mechanical devices and some of the best algorithms. The system uses over 3million lines of software program code. Advanced technology used in these systems include destination-coded vehicles (DCV), automatic bar code scanners, use of radio frequency identification (RFID) tags, and high-tech conveyors equipped with sorting machines. Destination-coded vehicles (DCVs)- unmanned carts propelled by linear induction motors mounted to the tracks, can load and unload bags without stopping. Automatic scanners- scan the labels on the luggage. Conveyors- high-tech conveyors equipped with sorting mechanics. RFID tags (radio-frequency id tags) - wireless devices that transmit their location and contents and make it far easier to track packages than bar code, which are silent and passive. ◦What is the problem these baggage handling systems are trying to solve? Discuss the business impact of this problem. Are today baggage handling systems a solution to this problem? Explain.
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- Fall '15
- RFID, Avianca