Balanced and used to address performance not

It should be specific. Balanced and used to address performance, not
personalities or character traits
•
Giving feedback a day, a week, or even longer after you have
observed the actions of an employee is too late
•
Feedback is mot effective if given as soon as possible after the event
to which it relates

Contingency Plan
•
When purchasing equipment, if the supplier is unable to
deliver within time, the next standing supplier will be
selected. The timely recruitment and training of new staff
is a key of success factor in meeting the strategic
objectives of our business plan. As such we have to
recruit and train the new staff and upskilled our current
staff by 10
th
Sept-2018. In the event that we don’t meet
these objectives we have budgeted and additional 10% of
training costs to employ a training consultant to deliver
additional training resources. It is critical that r manager’s
monitor the progress of business development plan
against the target KPI established. Monthly end review of
the operational plan is necessary.

Monitoring Method
•
To monitor the business development Plan
activities we used Gantt Chart
Example
Send Proposal to the Good Food and Wine show and take apporval
Budget Planning
Recruitment
Prepare Menu
Prepare Shopping List
To purchase additional equipment and tools required by events
To create space for the new equipment through reorganization of fixtures and fitting within event space
To develop multi-skilling of current staff to include service knowledge
To provide exceptional product and service quality through providing training to the newly recruited employees
0 2 4 6 8 10 12 14 16 18 20
Gantt Chart
Duration
Start Week

Feedback
•
We should also take advice from experts to
implement the strategic Plan. They suggest
better solutions to fixed the problems.
•
Supervisor must be recruit from internally source
because he better to understand the procedure
and policies of the Virgin Airlines.
•
To buy the products we contact from different
vendors and ask for quotation and buy products
with best low price.
•
Include internally company members to get ideas
and suggestions.

Thanks!!!