To set the log level of Assignment Manager events 1 Navigate to the

To set the log level of assignment manager events 1

This preview shows page 213 - 215 out of 314 pages.

To set the log level of Assignment Manager events 1 Navigate to the Administration - Server Configuration screen, and then Servers. 2 In the Servers list, select your server (if more than one server appears) and make sure the Assignment Management component group is enabled on that server. 3 In the Components list for the current server, select the Assignment Manager, Batch Assignment, or Workflow Monitor Agent component, depending on which component you want to set a log level for. Make sure the selected component is running on the correct server. 4 in the Events list, adjust the values for the Log Level field, as required by your implementation, as follows: a Select Rules Evaluation; enter 3 if you want to print a list of assignment rules that were evaluated. b Select Object Assignment; enter 3 if you want to print a list of evaluated assignment rules that passed. For more information about event logs, see Siebel System Monitoring and Diagnostics Guide . About Server Administration Requirements After Configuration This topic is part of “Preparing to Run Siebel Assignment Manager” on page 197 . After configuring Siebel Assignment Manager objects and attributes or altering assignment policies, it is often necessary to stop and restart various server tasks and components. Table 48 summarizes the required server tasks and components that must be restarted based on the type of configuration process. Detailed information on how and when to run these server tasks and components is provided in the remainder of this chapter.
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Running Siebel Assignment Manager Preparing to Run Siebel Assignment Manager 214 NOTE: If you want to automatically refresh skills without restarting the Assignment Manager component, set the value of the Refresh people skills interval (MaxSkillsAge) parameter to the desired update interval (the value must be greater than zero seconds). Then, when rules are released, Assignment Manager refreshes skills and recreates the rulecache.dat file at the periodic interval set. About Server Administration Requirements for Assignment Modes This topic is part of “Preparing to Run Siebel Assignment Manager” on page 197 . Siebel Assignment Manager requires various functioning server components and tasks based on the selected assignment mode. Table 49 on page 214 summarizes the required components and tasks that must be online or started when selecting a particular mode of assignment. When using mobile assignment, use the information provided for either interactive or batch assignment based on your deployment requirements. Detailed information on starting the applicable components and tasks is covered in the remainder of this chapter. Additionally, when using availability-based assignment, make sure the Field Service component group and the ApptBook component are online.
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  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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