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Question 221 out of 1 pointsThe way a person acts or reacts under certain circumstances is knownas ____.Question 231 out of 1 pointsContinually evaluating products and services to ensure that maximumeffectiveness, efficiency and potential are being obtained from them iscalled:Question 241 out of 1 pointsIf someone is not time-conscious and may be late for appointments often, they are exhibiting a(n) _____ style.Question 251 out of 1 points_____ style is one of the behavioral groups characterized by being introverted and task focused.Question 261 out of 1 pointsIf you display a confident, possibly arrogant demeanor, you are most likely exhibiting a(n) _____ style.
Question 271 out of 1 pointsJung explored human behavior and divided it into functions. One of them is ____.Question 281 out of 1 pointsObservable tendencies or descriptive terms that identify categories of human behavior are known as ____.Question 291 out of 1 pointsPeople whose preferences are the inquisitive style:Question 301 out of 1 pointsOne of the four behavior groups characterized as people-oriented, fun-loving, upbeat and extroverted is the _____ style.Question 311 out of 1 pointsIf a decisive pattern customer directly places blame on you, the service provider, a strategy you may use is to:Question 321 out of 1 pointsA nonverbal cue of someone who is expressive is a(n):Question 331 out of 1 pointsIn customer service, relationships with customers are built on _____ the characteristics of others.