# That s good tohear right soone more thing i need

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That s good to hear. Right, so one more thing I need to know before we talk about why you re here, Julie, and that s the name of your insurance company. It s Cawlev Life Insurance, that ’s C-A-W-L-E-Y. Excellent, thank you so much. c ar l : j u l ie : c ar l : j u l ie : c ar l : j u l ie : c ar l : Example j u l ie : c ar l : j u l ie : c ar l : j u l ie : c ar l : Q1 Q2 j u l ie : Q3 c ar l : j u l ie : c ar l : j u l ie : c ar l : Q4 j u l ie : c ar l : Now Julie, let s look at how we can help you. So tell me a little about what brought you here today. Well, I ve been getting a pain in my knee, the left one. Not very serious at first, but it s gotten worse, so I thought I ought to see someone about it. That s certainly the right decision. So how long have you been aware of this pain? Is it just a few days, or is it longer than that? Longer. It s been worse for the last couple of days, but it s three weeks since I first noticed it. It came on quite gradually though, so I kind of ignored it at first. And have you taken any medication yourself, or treated it in anyway? Yeah, I ve been taking medication to deal with the pain, Tylenol, and that works OK for a few hours. But I don t like to keep taking it. OK. And what about heat treatment? Have you tried applying heat at all? No, but I have been using ice on it for the last few days. And does that seem to help the pain at all? A little, yes. Good. Now you look as if you re quite fit normally? c ar l : Q5 j u l ie : c ar l : Q6 j u l ie : c ar l : j u l ie : c ar l : j u l ie : c ar l : j u l ie : c ar l : 102
I am, yes. So do you do any sport on a regular basis? Yes, I play a lot of tennis. I belong to a club so I go there a lot. I m quite competitive so I enjoy that side of it as well as the exercise. But I haven t gone since this started. Sure. And do you do any other types of exercise? Yeah, I sometimes do a little swimming, but usually just when I m on vacation. But normally I go running a few times a week, maybe three or four times. Hmm. So your legs are getting quite a pounding. But you haven t had any problems up to now? No, not with my legs. I did have an accident last year when I slipped and hurt my shoulder, but that s better now. Excellent. And do you have any allergies? No, none that I ’m aware of. And do you take any medication on a regular basis? Well, I take vitamins but that s all. I m generally very healthy. OK, well let s have a closer look and see what might be causing this problem. If you can just get up ... j u l ie : c ar l : j u l ie : Q7 c ar l : j u l ie : Q8 c ar l : j u l ie : Q9 c ar l : j u l ie : c ar l : j u l ie : c ar l : Q10 SECTION 2 We ll be arriving at Branley Castle in about five minutes, but before we get there I ll give you a little information about the castle and what our visit will include. So in fact there s been a castle on this site for over eleven hundred years. The first building was a fort constructed in 914 AD for defence against Danish invaders by King Alfred the Great s daughter, who ruled England at the time. In the following century, after the Normans conquered England, the land was given to a nobleman called Richard de Vere, and he built a castle there that stayed

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