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a group of people and attributing those assumptions to anyone that appears to be part of that group. While stereotypes may in fact contain some element of truth, as outlined in our textbook, they are often inaccurate because, as a perceptual filter, it can lead to errors in the interpretation of a particular situation and thus cause misunderstandings (67). Even if, for example, a person has a certain comparable attribute and/or exhibits behaviours similar to those of a particular group, they are still an individual and a perceptual filter such as stereotyping is not necessarily the same as a person’s social identity or self-concept. Because stereotyping is described as an example of categorical thinking which is a natural and non-conscious process, it is part of how we as human beings attempt to understand the world and the people within it (65-66). It serves as a method by which we use the limited information we have attained from a situation to fill in the remaining gaps of the knowledge we do not have. This can, in a way, help us to predict the behaviours and actions of others. In an workplace scenario especially, stereotyping (as a natural gap-filler) may also help