Review questions 1 why is the management environment

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The Administrative Professional: Technology & Procedures
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Chapter 16 / Exercise 4
The Administrative Professional: Technology & Procedures
Rankin/Shumack
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REVIEW QUESTIONS (1) Why is the management environment important? Explain its impact on managerial decision-making. (2) What does the business environment consist of? (3) Differentiate between the sub-environments of the remote environment. (4) What are the steps or phases that managers can follow in the analysis of the management environment? (5) What are the criteria used in the evaluation and selection of a technique for analysing the environment? (6) What does SWOT stand for? Explain these terms in your own words and evaluate your answer against the definitions provided in the learning units and prescribed book.
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The Administrative Professional: Technology & Procedures
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Chapter 16 / Exercise 4
The Administrative Professional: Technology & Procedures
Rankin/Shumack
Expert Verified
(1) Select the multiple-choice questions from your assignment that relate to this learning unit and answer them. (2) Select the multiple-choice questions from a previous examination paper (available on myUnisa) that relate to this learning unit and answer them. (3) Choose any one of the additional resources provided and write a short review of the article. Explain why you found it interesting and important in today’s organisation. (1) Business and the external environment (overview). Available at: (2) SWOT analysis. Available at: CASE STUDY PRACTICAL EXAMPLE To help you understand the management environment and its effect on an organisation at a more practical level, we have included the case study below. As you read through the case study, do the following activities: Underline the key words relating to the management environment in this learning unit, and review them by referring back to the unit and applicable chapter in the prescribed book. – Identify and highlight examples of the micro-, market and remote environments within this case study. List each of the changes in the political/legislative environment as experienced by Transco. How did these changes affect Transco? THE CHANGING ENVIRONMENT WITHIN THE GAS INDUSTRY A TRANSCO CASE STUDY Introduction Gas is the carefully controlled source of nearly half of Britain’s energy needs. And most of that gas is transported safely and reliably by a British company – Transco. All day, everyday, sophisticated computer-based telemetry applications watch, record and report as the gas goes through meters, compressors, valves and governors on its way to more than 20 million homes, factories and businesses. Transco is the gas transportation arm of British Gas (BG) plc. Transco is highly information-rich. Its cutting edge computer systems and technological knowhow run the gas transportation network and underpin the competitive market in domestic, industrial and commercial gas supply. This case study focuses on changes to the gas industry in recent years.

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