Ii deals with complaints quickly its a powerful first

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ii) Deals with complaints quickly It’s a powerful first instinct to avoid conflict. But when it comes to unhappy customers, it is important to deal with them quickly. This is true whether their complaint is delivered in person, by phone or online. always hear the customer out and listen to what they say before reacting. If more research is done on your part to solve the problem, let the customer know right away. Do your best to come to a solution as quickly as possible. iii) Employees training Training your employees thoroughly and properly helps ensure that they are given the tools to provide the best customer service that they possibly can. Training involves more than just teaching your employees the technical aspects of how to do their job. It can also be your chance to introduce and reinforce a company culture, teaching employees how to adhere to your own chosen protocols for etiquette and dealing with specific situations. Having systems in place for your employees to provide great customer service help them do just that. 4) Strategic location Factor strategic location for restaurant is: i) Parking lot You need to attract new customers but if you do not have a parking lot nearby, your restaurant will suffer the effects. Few customer will consider the
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  • Fall '15
  • JUHA
  • Washing

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