This requires time since our instinctive reaction is

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This requires time, since our instinctive reaction is to take a defensive or offensive tone. An open tone can be one that gives the benefit of the doubt, or focuses on “we” instead of “you vs. me.” Your openness and calmness will invite the other people to listen, and your tone will show that you are there to build the relationship. Listen as much as you Speak Effective interpersonal communication is a two way street. You should spend 50% of the conversation listening. We are sometimes prepared so much that all we focus on is talking. You can lose the listener quickly that way. Pause after a few sentences so the other party can respond. That way you can adapt your communication based on how they react. Sometimes it takes fewer words than you think to achieve the “win - win” outcome. Don’t expect anything We cannot control or change anyone else. This is an easy concept that is easy to forget. After all this work we put into structuring an interpersonal communication, there is no guarantee about how the other person will react. Everyone is responsible for their own actions. All you can do is play your part the best you can, accept whatever you get, and adapt your actions from there. 6.4. REVISION POINTS 1) Transactional analysis : Transactional analysis is a technique used to help people better understand their own and other’s behaviour, especially in interpersonal relationship 2) Open Self: Open Self is known as Public area. This quadrant indicates information about self is known to oneself and also to others 3) Blind Self: This quadrant is related to information is not known to self but known to others, who interact with you, know more about you. 4) Hidden Self: Certain aspect of personality has formed this quadrant. Self knows information but others do not know it. 5) Unknown Self: This area is characterized by facts unknown to the self and to others. This is dark area, which is not pregnable. There is nothing much that can be done about it. 6) Developing Interpersonal Relationship : To develop interpersonal relationship an individual must be empathetic, improving self concept, Improving Communication and culture.
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83 7) Parent Ego: Parent Ego refers to the personality attributes like value, attitude and behaviour of parent like people, inherited by a person when he was child. 8) Adult Ego: Adult Ego is based on reasoning, seeking from subordinates and providing information. 9) Child Ego: Child ego state is inner feelings, experience and adaptation. Person having child ego generally displays creativity in his action. 10) Complementary Transaction: Complementary transactions are those communications where stimulus and response (S R) is from identical ego state. Message from one person gets almost predicted response and the transaction is parallel.
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