It was necessary to engage all employees with a desire to deliver outstanding

It was necessary to engage all employees with a

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It was necessary to engage all employees with a desire to deliver outstanding performance in order to meet members ' expectations, achieve growth and address competitive threats. In responding to these drivers, it was recognized that any change in culture should be: Emphasize ' peak performance ' and challenge existing ways of working Giving ' family feeling ' while becoming a meaningful one. Staff reflections on the cultural change of Eastern IT Staff felt that greater clarity in the vision and communication of the organization would help to further integrate new ways of working in the organization, but felt that the overall uncertainty within the organization had an impact on the extent to which they accepted change Communication during change Significant attention was focused on communicating to staff about how plans were developed and decisions made almost in real time. The workforce is quite young and they are expected to be kept much more informed in real time than might have been the case before. Involving staff as change agents Another factor that affected the pace of change was the representation of employees on the culture change group. Each department was asked to nominate a member that included roles based on the arts as well as roles based on non-arts. The goal here was to provide an
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