Presented achievements of individual goals and

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presented achievements of individual goals and provided feedback on others’ work worked to resolve any issues with your team in order to achieve your team goal recorded unresolved issues in notes. Assessment Task 3 Your manager has asked to meet with you to discuss issues regarding achieving team goals. 1. Consult with your manager (your assessor) to discuss issues and corrective actions. 2. Meet with your team to resolve team performanceissues and to implement corrective actions. Have this team meeting in front of your assessor. 3. Write a report to your manager describingthe corrective action you have taken to resolve the performance issues. Explain the rationale (the reasons) behind your actions. Choice Business College RTO 41297 | CRICOS 03444C Page 39 of 48 Dec 2017 version: 2.0
Assessment Task 3 BSBWOR502 Lead and manage team effectiveness Appendix 2:Third-party report Assessment 3 –Third-party report for candidate: Did the candidate provide you with information from manager? Y/N What was the information? Did the candidate help you to achieve goals by overcoming issues with achieving activities on performance plan? Y/N Describe how: Team member/observer’s name: Signature and date: Candidate’s name: Signature and date: Choice Business College RTO 41297 | CRICOS 03444C Page 40 of 48 Dec 2017 version: 2.0
Facilitator Guide BSBWOR502_Marking Guide_Task 3 Answers for task 3: 1. Consult with your manager (your assessor) to discuss issues and corrective actions. Now we have to talk with the manager regarding the performance of the group. The level of completion of work and issues in doing the task in the group needs to be discussed. Our group is facing some technical issues and some financial problems. We are unable to fix the issues regarding designing of the website. The web page is crashed automatically while designing it. So the manager should consult with an expert in web designing to solve the problem ASAP. Otherwise, it will be a big problem for the customers also because they are unable to use it properly and hard to search for the product which they want. And the financial problem regarding the setting of server room to manage the website and follows up the customer to update them for new offers 2. Meet with your team to resolve team performance issues and to implement corrective actions. We need to converse with our colleagues and take his/her contemplations to take care of the issue ASAP. We can counsel a specialist with the goal that he/she will offer guidance to us which will help us in present and in future moreover. Problem-solving sounds so simple. Employees don't behave as we hope they would. Problem-solving conversations are the ones we all tend to — or want to — avoid. Why? Because we fear — or are concerned about — how the employees may react. In a minute we will find ways to overcome these challenging situations. If you let the lack of performance of any one person go unaddressed because you are uncomfortable dealing with it, you are being unfair to everyone else on the team. As a result, you

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