These two different perspectives on the situation

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company activities, during both company and non-company hours. These two different perspectives on the situation played a key role in the conflict at hand. Susan also mentioned that John thought “a younger person” was more suited for the position, as Susan is currently 48 years of age. In a meeting with Kyle, she makes it very clear that her best years are in front of her,
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especially now that she has more time to commit to work. This age debate is another example of two different perspectives fueling the conflict. When we continue to read Susan’s entire perspective on the situation, it’s made clear that she really doesn’t think time commitment or age is the real reason for her not getting the job. She believes it’s because John isn’t looking past the fact that she’s a women, which is easily the most significant perspective between the two. A company’s structure, or organizational components, can also be attributed to this conflict. The key figures in this case are structured in the following way: Kyle Roberts, Vice President of Marketing manages John, Manager of Marketing Operation. John manages Susan, Marketing Analyst, and Oscar, Advertising Channels Manager. The department in which this case revolves around is quite small. While there are 5 managers total, Susan and Oscar only report to John. After analyzing the case, I could tell right away that this is trouble for Susan and Oscar. In order to get the position in the Management Development Program, Susan needs a management recommendation and John has not been supportive in her efforts. This is an obvious flaw in my eyes for the organizational structure of the company. While we don’t known for sure
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  • Fall '08
  • MARYJ.SQUANCE
  • Management, Susan Thompson, John Tucker

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