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Kim: Oh alright sir, Yes! I’m ready for the new position sir!HM: Okay, I want to inform you that you are accepted in the new position in this department. Kim: Thank you so much, Sir! I do really happy for that. I promise that I will do the best for it. HM: I trust you for this new position. Here is the brief explanation about your new job details. You have to: Determine customer needs. Provide expert advice to customers. Take and process orders. Kim: Yes, Sir. I can do that. HM: Here you can read the term and condition. Are there any questions from the work plan or something that you are not agree with? Kim: No, Sir. I’m fully agree with that. HM: Great! Welcome to the new department, Kim! I hope we can work as a good team with you. Kim: Thank you very much, Sir. I hope so. HM: If you want to ask anything, just contact me. I think that’s all. Have a good day. Kim: Yes thank you so much sir!
Facilitator Guide BSBMGT502_Marking Guide_Task 1 Choice Academic College Page 13 of 41 RTO 41177 | CRICOS 03625F June 2018 version: 1.0 Marking Guide Assessment Task 1: Allocate work and provide initial feedback Candidate’s namePhone no. Assessor’s namePhone no. Assessment site Assessment date/s Time/s Outcomes Did the candidate: Satisfactory Yes No Participate in two role-plays: ●one with the garden products manager ●one with the seconded employee? Submit a work plan? Submit a risk management plan? Submit all documentation within the agreed timeframe and in agreed format? Performance indicators Did the candidate: Satisfactory Yes No In role-play with the Garden Centre Manager, consult on work to be allocated and resources available? In role-play with the seconded employee, develop work plans in accordance with operational plans?
Facilitator Guide BSBMGT502_Marking Guide_Task 1 Choice Academic College Page 14 of 41 RTO 41177 | CRICOS 03625F June 2018 version: 1.0 Did the candidate: Satisfactory Yes No In role-play with the seconded employee, allocate work in a way that is efficient, cost effective and outcome focused? In role-play with the seconded employee, confirm performance standards, code of conduct and work outputs? In role-play with the seconded employee, develop and agree performance indicators with relevant staff prior to commencement of work? In role-play with the seconded employee, provide preliminary feedback on performance, as conveyed by previous manager, to set the initial level of performance from which gains may be made through performance management? Conduct risk analysis in accordance with the organisational risk management plan and legal requirements, for example, consistent with risks in Australian Hardware risk management plan? Comments/feedback to participant Outcome: Successful Unsuccessful Assessor name: Assessor signature:
Assessment Task 2 BSBMGT502 Manage people performance Choice Academic College Page 15 of 41 RTO 41177 | CRICOS 03625F June 2018 version: 1.0 Design and train performance management systems Submission details The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.