Part b report write a report that clearly outlines

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PART B – Report Write a report that clearly outlines how you will implement the performance appraisal for your 3 staff. Your report needs to include the following details: a. Notification of staff and timelines of what will occur, how and when b. Who will participate in the review process? c. How the review will be administered d. How you will identify performance problems based on your criteria which you have developed in PART A e. Provisions for training and professional development: How these are determined and which options could be used to manage this effectively f. Grievance procedures g. Informal and formal counselling options including options for problem solving techniques h. Provisions and options for recognising and rewarding outstanding performance i. Procedures for disagreements of performance j. Documentation and record keeping requirements American College
International Institute of Management Pty Ltd T/A American College / International Institute of Management RTO Code: 31897 CRICOS Code: 03149K Assessment Guidelines What will be assessed The purpose of this assessment is to assess your underpinning knowledge to complete the tasks outlined in the elements and performance criteria for this unit of competency and relating to the following aspects: monitor the effectiveness of staff in relation to at least six of the following standards of performance: o adherence to procedures o cost minimisation o customer service standards o level of accuracy in work o personal presentation o productivity o punctuality o response times o team interaction o waste minimisation provide supportive feedback and guidance for improving standards of performance to above staff conduct structured performance appraisals and formal counselling and training sessions for staff members in line with established organisational procedures recognise outstanding performance according to organisational policies. Place/Location where assessment will be conducted and timeframes for completion of tasks and obseraVTIONS American College 180, Logan road Woolloongabba QLD 4102 Resource Requirements Pen, Paper, computer. Workplace or simulated workplace environment Sufficient staff or individuals to permit student to undertake, observation, review, performance appraisal, counselling and /or training sessions. Staff performance criteria specifications and ch3ecklist developed by student in Assessment 2, Part A Performance appraisal document developed by student in Assessment 2, Part A. American College Assessment – 3 – Observations
International Institute of Management Pty Ltd T/A American College / International Institute of Management RTO Code: 31897 CRICOS Code: 03149K Instructions for assessment including WHS requirements Your tasks: This assessment consists of 3 parts, Part A, Part B and Part C.

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