Senior & Middle management in Six Sigma at 3M Six Sigma at 3M were started the training to senior executives first. Then these senior executives were charged with leading the training efforts for all of middle managers (Schroeder & Goldstein, 2018). For any training or implementation, the successful come only when they have the full participant of the senior and middle management. They help to encourage employee and demonstrate that the program is supported by managers. They will participate in selecting the strategy processes which were need to be improve within the company. They are the person in charge to track the results of the initiative with the growth of the company, the
UNIT IV – CASE STUDY – SIX SIGMA AT 3M, INC reduction of cost and increment of cash saving. The important thing also be tracked and focus by management is defect reduction. For the six sigma initiative success in 3M, senior and middle management were required to be careful in planning and allocate resource, job assignment as well as investment for the improvement in each department and company as a whole. Appling six sigma in production and operation require to use many six sigma tool so the manager are play the role of the pioneers in this area. Finally, senior and middle management at 3M will work as a team to sharpen corporate focus on growth areas with the greatest returns for its investors. Human resource implications for deploying Six Sigma In business, the overall performance of the organization will have the great effectiveness if the organization has right approach on management of human resource. From this we can see that Human resource management is playing the important roles in the development of the organization. For the deployment six sigma successfully and rapidly, the roles of HR is more and more important. It will help to develop the leadership and select the best leader for the future grown of the company. HR will help to build the right competency to develop key person for six sigma initiative such as black belt candidate selections. They also have the right retention programs in the organization to ensure the black belt or key person will keep working for the company long last. Besides that, to reward and recognize the contributions of six sigma team especially the black belts person is more difficult than we though. This tasks are require the support from HR professionals a lot. If the team itself does not function well or does not interact effectively with others in the organization who ultimately have to support and carry out the process changes, the project probably will not be successful. HR professionals can help the project teams work together more effectively by ensuring team leaders and members get training
UNIT IV – CASE STUDY – SIX SIGMA AT 3M, INC and coaching in teamwork, conflict management, communications, dealing with difficult team members, and other team effectiveness skills, providing the right tools for team to apprise their performance. HR professionals can help executives approach culture change in a way that addresses the underlying business goals without creating organizational resistance. When new
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