2 roger p wilcox communicatio at work writing and

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2) Roger P. Wilcox, Communicatio at Work: Writing and speaking (Boston: Houghton Mifflin, 1997) p30. 3.9. ASSIGNMENTS Briefly describe a miscommunication you have had with a co-worker, fellow college student, friend or family member. Can you identify what barriers prevented your successful communication? 3.10. SUGGESTED READING/ REFERENCE/ BOOKS/SET BOOKS 1) Lesikar & Pettit, Business Communication, Theory and Practice , A.I.T.B.S., Publishers and Distributors. 2) Asha Kaul, Business Communication , Prentice Hall of India. 3) Hatch, Richard, Communicating in Business , Science Research Associates. 3.11. LEARNING ACTIVITY The barriers of communication may be listed out with an example and identify the organizational context, where the barriers usually come into picture through a role play exercise. 3.12. KEY WORDS Semantic Barriers, Organizational Barriers, Interpersonal Barriers. Psycho sociological/Individual Barriers, Cross Cultural Barriers, Physical barriers, Technological barriers, Semantic difficulties.
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45 LESSON 4 OVERCOMING THE BARRIERS IN COMMUNICATION 4.1. INTRODUCTION Several things can prevent the message from reaching the intended recipient or from having the desired effect on the recipient. There may be some fault in the communication system which may prevent the message from reaching. Some of these defects are in the mechanical devices used for transmitting, that is, the medium; some are in the tools we use for communicating, that is, language or other symbols used for encoding; Some are related to the sender or the receiver. 4.2. OBJECTIVES After studying this lesson, you should be able to: Understand some basic facts about Language, Personality, Relationship, Culture, etc, which act as Barriers to Communication Know how to overcome the Barriers and make Communication effective. 4.3. CONTENTS 4.3.1. Overcoming the Barriers in Communication 4.3.2. Guidelines to Overcome Barriers to Communication 4.3.3. Strategies to Enhance Managerial Communication 4.3.1. OVERCOMING THE BARRIERS IN COMMUNICATION Constant effort is required to overcome the barriers which unconsciously creep up in the process of Communication. Barriers can be overcome if sufficient effort is put into the communication process and it is desired that communication be effective and efficient. One way of reducing the effects of these barriers is to check continuously during the communication process what the massage really is. The actions to be taken by the Sender, Receiver and together the two of them, to achieve this are listed below: Sender: The sender should be clear about the following Ws and H: WHO: To whom should the message go? WHY: Why should I communicate? What are the motives? WHAT: Decide what to communicate. Be clear about what one needs to communicate. WHEN: The best time for optimum reception is chosen.
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