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Serves the greatest number of other service

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serves the greatest number of other service departmentsserves the fewest other service departments16.A profit center manager(1 Point)does not have the ability to produce revenuemay be involved with the sale of new marketing programs to clientswould normally be held accountable for producing an adequate return on investedcapitaloften oversees divisional operationsmay be the manager who oversees the operations of a retail store17.Performance reports help managers use management by exceptionand effectively control operations(1 Point)TrueFalse18.Consider the following statements about performance reports:
(I). Performance reports provide feedback to managers and allow themto better control operations.(II). Many performance reports have budget, actual, and variancedata.(III). Performance reports are often structured around a firm'sorganizational hierarchy—that is, data relating to lower-level units(e.g., departments) are combined and flow into higher-level units (e.g.,stores).Which of the above statements is (are) true?(1 Point)
19.An increasingly popular approach that integrates financial andcustomer performance measures with measures in the areas of internaloperations and learning and growth is known as(1 Point)the integrated performance measurement tool (IPMT)
20.Weston Company had sales revenue and operating expenses of$5,000,000 and $4,200,000, respectively, for the year just ended. Ifinvested capital amounted to $6,000,000, the firm's ROI was:(1 Point)
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Term
Fall
Professor
Dr Rozita

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