planning for competitive advantage evaluation of potential benefitsrisk using

Planning for competitive advantage evaluation of

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planning for competitive advantage: evaluation of potential benefits/risk using IT for competitive agvantage SWOT (strength, weaknesses, opportunities, threats) analysis: evaluate impact on each possible strategic opportunity: Strengths (core competientcies and resources) Weaknesses (areas of substandard performance) Opportunities (potential for new makrets or innovation) Threats (potential for losses) Business Models and Planning: conceptual framework of how a business can deliver and value to customers at a cost and still turn a profit All business models
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Ebusiness models Business IT Architecture Planning Plans on how to use IT to support customer value and business value goals Strategic development: business strategies that support a firm’s business vision Resource Management: strategic plans for managing or outsourcing a firm’s IT resources
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Technology Architecture: strategic IT choices reflecting an IT architecture that supports a firm’s ebusiness and other IT initiatives IT Architecture: blueprint contains Technology platform: complete infrastructure supporting strategic use of IT for ecommerce and business/ IT applications Data Resources: databases and data warehouses Application Architecture: Business applications It Organization: organizational structure of the IS function within a firm Balanced Scorecard: measuring a company’s activities in terms of its visions and strategies’ not based on proven economiv theory or decisions sciences Financial Perspectives: financial performance Customer PerspectivesL measures directly impacting customers Business Process perspective: measures performance of key business processes Learning and Growth Perspective: measures the firms learning curve Identifying Business/IT Strategies: optimize strategic impact, firms must continually assess the val of IT ecommerce apps Cost and efficiency improvementsL low internal/external connectivity and low use of IT Perfomance improvement in business effectiveness: high internal but low external connectivity need to improve collab Global market penetrationsL high ext connectivity and use of it Product and service transformationL extensively networked internally and externally Business Application Planning: IT proposals for addressing strategic business priorities and planning for application development; business/it architecture planning: cobines SWOT with recent modeling and development methodologies EBUSINESS ARCH PLANNING
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IMPLEMENTATION: carrying out the strat plans developed in the planning process Implementing IT: moving to ebusiness involves major org change Impact and scope of business change cause by it implementation End user Resistance and Involvement: new ways of doing things always generates some resistance from those affected; end-user involvement in the change process can help minimize the resistance Obstacles to knowledge management systems
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change management: managing org change is important and difficult; people are the major focus a change management process: 8 steps CHAPTER 12:
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