At the level of the unit, the restaurant manager is taught to understand financial statements and many different advanced skills. And the company turned the course into a competition. Every restaurant manager needs to show by themselves actively because the company will evaluate them from different perspectives. The company will choose who will perform well on the team and reward them. Managers learn about the company's cultural values and socialization in the course. Therefore, McDonald's uses “performance control” and “socialization” at the unit level to educate its restaurant managers. In addition to the franchise store, The company will implement the franchise through 8~10 months of effective and rigorous training, and implement the SOP performance control ， evaluation criteria and business incentives to enable the franchisees to truly experience the world-famous brand image created by the franchisee. CS Gauiter Who is the main actor? How can you determine your position (owner, CEO, business core, union, etc.)? · What are their main powers? · How do you analyze the conflicts that occur in the manufacturing company? There are some main actors and their main sources of power in the film: (1) Workers: Workers who have an influence on the company and have served Gautier for many years. They have their own expertise and understand the company's core values. (2) Directors: Mr. Dominique, who is respected by workers, knows the market very well, can organize the company and lead the workers through difficult times. (3) Shareholders: The owner owns the funds that the company needs to pass the strike. They have financial and investment strategies that influence the company's development. (4) Trade union: This is an employee group, which is the information provider of workers and a negotiating organization between workers and employers. The union tried to resolve labor conflicts. They can also send messages through the media and the media. They have a big impact on employees.
(5) Mediator: He is the intermediate coordinator of workers and trade union trusts. He is known as the "Industrial Captain" and knows the industry well. He is the main person who helps workers and companies communicate. In the video, the workers disagreed with the company's strategy and policies, and stood in the chief executive position to recognize his work value. The supporters supported him to continue to serve, and blamed the shareholders for causing conflicts. Although both parties want to make the company better, they have different ideas. Workers show great feelings for the company and its work, and believe that the quality of the product is the core value of the company. Shareholders' directors focus on improving the company's performance in a financial manner, striving for profits and raising prices to achieve operational goals. Because of the different business concepts and poor communication, they hope to discuss the point where the two sides compromised reasonably, and the employees who strike can finally regain their jobs.
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- Fall '19