It is a formal relationship structured around the

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It is a formal relationship structured around the development needs of the “mentee”. In most case the mentor and mentee from different department so that there is no direct reporting relationship involve. Mentoring at Coca-Cola beverage is the creation of a formal relationship between two different departments and status in the organization. Page | 12
Additionally, mentee gains a confidant through neutral coach and observer who can help the mentee plan a career within the organization. Who is the Mentor ? Someone who is successful, enjoys working for the organization wise in their knowledge of the organization, is a good listener and teller of advice. A mentor is a more experienced individual willing to share knowledge with someone less experienced in a relationship of mutual trust. – David Clutterbuck. Or other words mentor is an experienced, productive senior employee who helps to develop less experienced employee. Goal of Mentoring: The mentee will learn more about their role in the organization and the company’s culture and mission. Benefits of Mentoring : Mentee adopts the work culture of the organization Increase in performance Increased commitment to the organization Increased job satisfaction Low cost, highly relevant learning The selling point for a potential employee. Page | 13
Coaching: Coaching has designed to increase performance. Generally informal is based on hierarchy. A Manager who works with an employee to motivate the employees, help him or her to develop skills and provide reinforcement and feedback. Benefits of Coaching Methods for increasing accountability and renewal of commitment facilitating for continues learning. Types of coaching –1) Modeling-“do as I do” 2) Instructing-“Do as I tell you” 3) Enhancing or improving a performance –“Do this better” 4) Inspiration –“You Can do it” 5) Problem solve-“Figure it out this way” Through mentorship and coaching, we can develop interpersonal skills. Interpersonal skills are various types of soft and hard skills. Soft skills are communication skill, leadership skill, learn corporate culture, decision-making skill etc. And hard skills are various types of technical skills. Both processes are important to coca cola’s HRD effort and are the key to building a competitive advantage and leads to the creation of high performing individual within the organization. Coaching and mentoring maximize and optimize HRD”s role and increase business success. Ultimately these programs create a competitive advantage through people and the change organization at the individual level. Page | 14
Coaching in the Coca-Cola Company : Coca-Cola beverage considers coaching a method for increasing accountability, renewing commitment and facilitating continual learning.

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