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Comm 292 Chapter 5 Notes

C flexible spending accounts allow employees to set

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c. Flexible spending accounts: allow employees to set aside up to the dollar amount offered in the plan to pay for particular services. Job Design – how tasks are assigned to form a job.
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Job Rotation – the periodic shifting of an employee from one task to another (McDonald’s make employees learn all of the tasks associated with making, packaging, and serving hamburgers). Job Enlargement – the horizontal expansion of jobs (instead of only sorting mails, a mail sorter’s job could be enlarged to delivering mails and running outgoing letters). Job Characteristics Model (JCM) – a model that identifies five core job dimensions and their relationship to personal and work outcomes. Job Enrichment – the vertical expansion of jobs, it increases the degree to which workers control the planning, execution, and evaluation of their work. According to JCM, any job can be described in terms of five core job dimensions: a. Skill Variety – the degree to which the job requires a variety of different activities b. Task identity – the degree to which the job requires completion of a whole and identifiable piece of work. c. Task significance – the degree to which the job has a substantial impact on the lives or work of other people. (a,b and c create meaningful work) d. Autonomy – the degree to which the job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out. (it creates responsibility for outcomes)
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