Values and attitudes as previously mentioned family

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Values and Attitudes As previously mentioned, family and personal relationships are highly valued in the culture of Chile. These relationships once established are maintained for a long if not indefinite
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GLOBAL BUSINESS CULTURAL ANALYSIS: CHILE 14 period of time. The strength of this closeness with one another can be seen in the sports of Chile as most Chileans that are active belong to certain teams or clubs and will most often stay with that organization (Aizawa & Whatley, 2006, p. 9). This strong sense of personal relationships and family plays a large role in the business community of Chile and this can be evidenced through the managers of the companies within Chile. The managers in Chilean companies tend to have more personal “relationships with their buyers and sellers than do American managers” (2006, p. 9). Chilean managers will conduct business with companies in which they feel the managers of that company are a part of their in- group. This closeness to each other as a small group of people likely explains the positive behaviors of most Chileans as well as the strong solidarity and harmony that can be viewed in Chile (2006, p. 9). Cortes stated in her work that a sense of uncertainty can arise from dealing with strangers over fear of transgressing on someone’s beliefs, values and attitudes (Cortes, 2003, p. 216). Manners and Customs The business manners and customs in Chile along with its values give the Chilean economy a perception of being slower paced. The Chilean economy does move more slowly than the economy of the United States and many other global economies due to some differences in values, manners and customs. It is sometimes said that Chileans just do things their own way, even when conducting business with global businesses (Kelm, 2011, p. 86). This however does not seem to deter companies from wanting to do business in or with Chile. Chilean religious customs heavily affect the local business economy in Chile, mostly due to the religious holidays which most Chileans celebrate with their family and close personal
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GLOBAL BUSINESS CULTURAL ANALYSIS: CHILE 15 friends. Most Chilean companies are closed for these holidays to allow the workers to be with their family. Another business custom practiced in Chile that affects the work output of its workers is their belief that everyone should go sit down at a restaurant for lunch with close friends and colleagues (2011, p. 87-88). This means workers will be away from the job for an extensive amount of time, instead of just taking a quick lunch break to eat something at the office in order to keep the work output up. Of course the Chileans are more relaxed when they return to the job than someone who would stay at work and eat lunch on the go would be. The lower amount of stress and feeling of being more relaxed may lead to increased productivity.
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