Creating Assignment Criteria Attributes for Assignment Criteria on page 142 Yes

Creating assignment criteria attributes for

This preview shows page 120 - 123 out of 314 pages.

“Creating Assignment Criteria Attributes for Assignment Criteria” on page 142 Yes “About the Relationship Between Attributes and Skills” on page 152 No “Using a Single Criterion for Multiple Assignment Objects” on page 145 No “Enabling Assignment Objects for Skills” on page 131 No “Updating Your Siebel Assignment Manager Deployment with New Configurations” on page 155 Yes
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Basic Configuration for Siebel Assignment Manager About Siebel Assignment Manager Object Types Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 121 Requirements for Configuring Assignment Manager Before you can successfully configure Assignment Manager, you need to have a thorough understanding of how to use Siebel Tools, Assignment Manager, and the Siebel Data Model. Also familiarize yourself with the basics of the underlying Siebel Business Applications architecture. For information on: Siebel Tools functionality, see Using Siebel Tools and Configuring Siebel Business Applications . Siebel Business Applications architecture, see Siebel Deployment Planning Guide . Workflow Manager functionality, see Siebel Business Process Framework: Workflow Guide . (Assignment Manager object types are related to Workflow Manager object types.) Siebel Data Model, see Siebel Data Model Reference . About Siebel Assignment Manager Object Types Siebel Business Applications provide predefined definitions in the Siebel repository for several objects. Using Siebel Tools, you configure assignment object property values in the repository to control and customize the way objects are assigned. Some properties specify the basic definition of an assignment object, such as the name of the primary table in which object rows for the assignment object are stored, the name of the employee team table, the name of the employee primary column, and so on. Other properties control the behavior of Siebel Assignment Manager when processing rules. For example, the Add Team Members property controls whether candidates who no longer qualify for an assignment rule or rules should be removed from the team. Table 32 provides the object types specific to Assignment Manager that you can configure using Siebel Tools. Table 32. Assignment Manager Object Types Object Type Description Assignment Object An assignment object specifies a business entity to which a candidate can be assigned, what is updated to accomplish that assignment, and other assignment behavior parameters. Assignment objects are assigned to assignment rules in the Objects to be Assigned field of assignment rule records. NOTE: The Objects to be Assigned field is a required field for assignment rules. Assignment User Prop Assignment user properties allow you to optionally specify additional run- time characteristics for each assignment object. Each assignment object has its own set of user property values.
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Basic Configuration for Siebel Assignment Manager About Siebel Assignment Manager Object Types 122
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  • Oracle
  • Management, Sales, Siebel Assignment Manager, Siebel Assignment Manager Administration Guide

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