Interview questions specificity grand tour questions

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Interview Questions: Specificity “Grand tour” questions Asking the interviewee to “show you around” a topic Very open-ended For use when you don’t know yet what’s going Specific questions Derived from answers to survey question 16
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Interview Questions: Advice Probes : systematically elicit additional information Pitfalls: leading questions double-barreled questions judgmental questions 17
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Interview Protocol “Design document” for an interview study Research objectives, goals, questions, hypotheses Sampling strategy Access Norms to be aware of Interview guide Recording practice Analysis procedures Follow-up procedures 18
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Interview Guide A script for use by interviewer only* Level of detail and structure depends on type of interview: “Wish list” vs. structured Flow/direction to interview Required topics Transitions between topic areas Important “replicability/comparability” across studies Wording and sequence are critical 19
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Interview Flow Funnel Begin with open, gradually become more closed Good if you’re not sure what you’re going to get Pyramid Begin with closed, gradually become more open Good with nervous interviewees Hour glass Begin with open, gradually become more closed, then open up again at end to pick up things you might have missed Good if you know what you want, but suspect there are important things you don’t know about yet 20
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Requirements Gathering
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Micronotes Interview Guide Quasi-Contextual, Semi-Structured, semi-hour-glass Focus: How people record and manage their everyday quick notes / personal reminders. Demographic: Gender, age, profession/employment, primary language. General Mirconote Behavior (Recording) [event trigger & content] 1. When do you usually record micronotes (MN)? [describe a typical situation] 2. Of what do you usually take note? [describe typical content] 3. What is the most common reason for recording a MN? Other reasons? 4. How important is this activity for you? [methods of recording] 5. How do you usually record a MN? What do usually record it on? 6. Generally, what size of media do you use to record MNs? 7. Do you usually draw diagrams in your notes? 8. Do you usually date or time your notes? 9. Do you usually use abbreviations in your notes? 10. Where are you most frequently when you record MNs? 11. How often do you record MNs? 12. Have you ever rewritten (modified/changed) a MN? If so, how often? 22
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General Micronote Behavior (Organization) 13. Do you organize your MNs? If so, how? 14. Do you routinely carry your MNs with you or is there a common place where you store your MNs? If so, how frequently do you check this place? 15. How often do you refer back to your MNs?
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  • Fall '08
  • Koru,G
  • Semi-structured interview, Documentary film techniques

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