3 the companys directors and management must prepare

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3. The Company’s Directors and management must prepare a report on the securities holdings of the Directors and/or Management, spouses and minor childrenand persons related to the Directors and/or Management, in accordance with the Securities and Exchange Act. 4. The Company establishes degrees of punishment for different levels and intention concerning information mishandling, ranging from written warnings, salary deductions, unpaid employment, suspension, to termination of employment. Human Resources Development Policy The Company’s human resource development policy emphasises the enhancement of staff quality through continual in-house training in a number of areas, as appropriate to the work functions of the staff from each division. This is to ensure that the Company’s staff continually enhances its knowledge and understanding of techniques, technology and work-related skills. In addition, the Company sends personnel with suitable potential to attend external training seminars run by field experts, in order to enhance and deepen their knowledge in various specialist areas, such as technology, thus helping them to work more effectively. 82 Food Capitals Public Company Limited ANNUAL REPORT 2016
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CORPORATE SOCIAL RESPONSIBILITY POLICY Business expansion, while giving back to society, the environment, and all stakeholders has been increasingly important to the sustainable growth of the Company. In 2016, the Company and its subsidiaries conducted the following Corporate Social Responsibilities as below. Environment Conservation The Company promotes an environmental-friendly business conduct as interpreted into the reduction of waste, energy-saving programs both at the store level of all of its brands as well as the corporate level. The Company uses LED light bulbs at the stores. It also advocates the avoidance of plastic bags and the use of environmental-friendly packaging in its Kyochon stores and The Coffee Bean & Tea leaf. Besides, it also promotes the use of on-line applications which helps reduce the use of papers. Responsibility for Consumer Operating in a consumer service sector, the responsi- bility towards consumers has been of utmost impor- tance to the Company. Attaining and even exceeding superior standards in terms of the quality of products, services, hygiene, and safety as required by the Com- pany’s franchisors has been an emphasis of the Com- pany from the policy level to the daily operational level. For example, the Company strictly control the temperature of the freezer to maintain the freshness of raw material while monitoring the temperature in the hall and kitchen area for energy saving as well. Also, hygiene was done at utmost level with a very careful selection of only health-safety products for consumers and environment. Besides, the Company has set and welcomed all comments and complains on the quality of products and services via website, mobile application, facebook, call center, and feed- back book, etc.
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