Negotiating and establishing goals Remember that: Goals and objectives should feature in all plans, even if health-related improvements are not expected A person’s quality of life can always improve Goals should be negotiated with the disabled person before anyone else.
Long-term goals Long-term goals may include: Getting a job Contributing to a cause Becoming more physically active Recovering from injury or condition, if possible Becoming more independent.
Short-term goals Short-term goals include: Learning a new skill Joining a new club or sports team Completing a phone call without assistance Making a payment independently Making a dietary adjustment o reducing saturated fats, for example.
SMART goals All goals should be: Specific Measurable Achievable Relevant Time-bound.
Develop an individualised plan to achieve maximum quality of life 2.4 Access and negotiate resources in order to deliver identified services
Accessing and negotiating financial resources Some online resources you may wish to consult, depending on the state you work in, include: (Queensland) (Victoria) (Western Australia) (Northern Territory) (SA) (Tasmania).
Accessing and negotiating aids and equipment Aids and equipment may include: Mobility aids Communication aids Reading aids National Companion Card Disability parking permits.
Accessing and negotiating qualified health specialists You must take into account: All basic care needs and who will meet these requirements All specialist care needs and who should meet these The availability of specialist health professionals The cost of supplying health professionals.
Develop an individualised plan to achieve maximum quality of life 2.5 Access community support agencies to facilitate the achievement of established goals
Community support agencies Community support agencies can facilitate the achievement of goals. These may include: Department of Human Services Department of Social Services Healthdirect Australia National Disability Insurance Agency People with Disability Australia.
Coordinate the delivery of the individualised plan 3.1 Ensure services and support activities are undertaken by appropriately skilled workers
Skilled workers You may have to check the credentials of: Carers Dieticians Physiotherapists Psychologists Social workers All those responsible for administration of medication Anyone who provides direct treatment.
General care skills All care workers should demonstrate: Empathy/sympathy Strong communication skills Sensitivity regarding personal and private issues Confidentiality Efficiency in their work.
Coordinate the delivery of the individualised plan 3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required