25.What are the levels of ethnocentrism?
1.Identity is important to the study of intercultural communication because it influences expectations about your own and others' social roles.
2.Societal identity is 'one's sense of belonging to a particular cultural or ethnic group.
3.Personal identity is what sets you apart from other out-group members and marks you as special or unique.
4.According to Hall, the three levels of identity that each individual has are personal, relational, and communal.
5.Racial and ethnic identity are the same thing.
6.One can have both a national and regional identity at the same time.
If you work for General Motors and you think of yourself as a "GM man" or "GM woman," this
reflects your organizational identity.