Recovering a Workflow Process If the Workflow Process Manager server component

Recovering a workflow process if the workflow process

This preview shows page 250 - 252 out of 512 pages.

Recovering a Workflow Process If the Workflow Process Manager server component fails, then the workflow process automatically resumes the interrupted instances for the workflow when the server restarts. Recovery is performed by the Recovery Manager based on state information for the instance that is saved by the Workflow engine. You can recover an interrupted workflow either automatically or manually. Automatically Recovering the Instance of a Workflow Process If the Workflow Process Manager server component fails due to an event that occurs outside of the Workflow Process Manager server component, such as a server failure, then Siebel Workflow automatically resumes the interrupted instances of a workflow process when the server restarts.
Image of page 250
Administering a Workflow Process Diagnosing a Workflow Process That Has Failed Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 251 For an instance that cannot be automatically recovered, you can manually recover the workflow process. For example, if the server fails in the middle of a Siebel operation to update a record, then the workflow is unable to determine if the Siebel operation finished. It might be necessary for you to manually make sure the update was finished before resuming execution of the workflow. In another case, if the Siebel operation queries a set of records, then even after the server fails, the workflow can be resumed automatically by requerying. Automatic recovery of a workflow process applies to a workflow that runs in the server component. A workflow that runs on a local database cannot be recovered. Manually Recovering the Instance of a Workflow Process You can correct and resume the instance of a workflow process that encountered errors. For example, if the Communications Server is not available, then a workflow process that sends a notice through email includes a status of In Error. You can activate the Communication Server component, then resume the workflow. To manually recover the instance of a workflow process 1 In the Siebel client, navigate to the Administration-Business Process screen, then the Workflow Instance Admin view. Instances that are marked for manual recovery are recoverable from the Workflow Instance Admin view. For more information, see “Using the Workflow Instance Admin View” on page 228 . 2 In the Related Instances list, choose an option from the applet menu, using values described in the following table. If the Resume Instance menu items are not available, then see “Affect of Call Depth on the Resume Instance Menu Items” on page 252 . Menu Item Description Resume Instance-Next Step The instance skips the current step of the workflow process, and evaluates the decision conditions that emanate from the current step in order to determine the next step to execute.
Image of page 251
Image of page 252

You've reached the end of your free preview.

Want to read all 512 pages?

  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Stuck? We have tutors online 24/7 who can help you get unstuck.
A+ icon
Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes
A+ icon
Ask Expert Tutors