Unhealthy work culture 1 better opportunities

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3. Unhealthy work culture Mechanic 10 32 1. Better opportunities elsewhere 2. Lack of recognition 3. Unhealthy work culture Demographics FY 2013–14 Position Number Number women Number Aboriginal or Torres Strait Islander Senior manager 4 0 0 Branch manager 6 0 0 Line manager 12 2 0 Sales force and customer service 80 70 0 Mechanic 32 3 0
Manage workforce planning – BSBHRM13 Innovation and Business Industry Skills Council Ltd, 1 st Edition Version 1, 2015 Page 10 of 31 Future needs FY 2014–15 Position Number Probability of successful filling of position Senior manager 4 0.9 Branch manager 6 0.9 Line manager 12 0.9 Sales force 84 0.8 Mechanic 34 0.7 FY 2015–16 Position Number Probability of successful filling of position Senior manager 4 0.8 Branch manager 6 0.8 Line manager 12 0.8 Sales force 90 0.7 Mechanic 36 0.6 FY 2016–17 Position Number Probability of successful filling of position Senior manager 4 0.8 Branch manager 6 0.8 Line manager 12 0.8 Sales force 102 0.7 Mechanic 38 0.5
Manage workforce planning – BSBHRM13 Innovation and Business Industry Skills Council Ltd, 1 st Edition Version 1, 2015 Page 11 of 31 Workforce requirements (historical data and projected data) Sales force The sales force is critical for achieving revenue targets. Revenue is closely correlated with average staff levels at each location (R 2 = 0.9782). Future staff requirements (x) have been calculated by substitution into the regression equation (y=0.3717x +0.2175) 20 15 10 Number of staff at location 0 5 Financial year Numbers of sales/customer service personnel Revenue ($ millions) FY 2009–10 80 (5 locations) 32 FY 2010–11 85 (5 locations) 34 FY 2011–12 80 (5 locations) 32 FY 2012–13 80 36 FY 2013–14 78 29 FY 2014–15 84 required to support projected revenue across 6 locations 32 * FY 2015–16 90 required 35 * FY 2016–17 102 required 40 * * Projected sales y = 0.3717x + 0.2175 R² = 0.9782 8 7 6 5 4 3 2 1 Sales ($M)
Mechanics As the business expands, more mechanics will be needed to satisfy demand. Financial year Numbers mechanics required FY 2009–10 25 FY 2010–11 30 FY 2011–12 30 FY 2012–13 30 FY 2013–14 32 FY 2014–15 38 * FY 2015–16 42 * FY 2016–17 45 * * Projected requirements The business has red-flagged sourcing skilled mechanics with advanced IT and technical skills as a potential risk area for the business.
Page 13 of 31 To be aware of our work plan and to get approval from senior management and then send the message to the workers. Appendix 2: Communication Strategy Communication objectives: (aligned to workforce objectives and organisational strategic goals) Audience: (characteristics/receptivity to message) Message: Strategy: media, approach, rationale: (why it will communicate message and meet objectives) Resources/budget: (if applicable, estimate) Person: Workers They should be aware of plan passed by line manager. This will help worker to execute work plan N/A Manu Line management To be aware of plan and get approval from senior manager and convey message to workers. The message will reach to workers from line manager.

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