•choice •constraint •demand •compliance
16. According to Mintzberg, the informational roles of a manager are derived from the network of contacts that he or she has built up and maintained. •True •False 17. Mintzberg's typology of managerial roles entails three major categories: planning, directing, and controlling. •True •False 18. Decisional roles are relatively unimportant in managerial responsibilities. •True •False 19. In the context of an organization, all managers are members but all members are not managers. •True •False 20. Managing change becomes difficult for managers because employees tend to resist change. •True •False 21. As the general manager of a steel plant, Frederick Ivanovic has to divide his time between supervising the overall functioning of the plant, resolving conflicts between workers, preparing production reports, and meeting with his seniors to provide them with regular updates. This reflects the constraint dimension of management. •True •False 22. A firm's reputation and its employees are both tangible resources. •True •False
23. In Mintzberg's management model, the negotiator role often requires managers to make accommodations with other units or other organizations. •True •False 24. A manager's interpersonal and communication skills are essential to the process of allocating and coordinating resources to accomplish the required tasks of an organization. •Ture •False 25. Controlling is important but not a necessary managerial function. •True •False
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- Fall '09
- Management, Rick