inaccurate market data sent to consumers, and the data that CGTC uses in conducting systemic
risk evaluation in swap markets. The company has been unable to adapt to the changes in the
banking industry, including the mandated regulatory changes as well as the expected chanes in
the global economy.
Lastly, based on the technological factors, the United States regulators noted that
Deutsche Bank’s antiquated technology contributes to its constant submission of inaccurate
information, which inhibits efficiency in business operations and response to regulators. The
organization has had poor technological systems since its previous mergers with different
businesses. It failed to integrate the technologies of these mergers or update them, thus resulting
in incompatible technology platforms and software programs. The ineffective technology system
has made it difficult for Deutsche Bank to share information and contributed to poor swap data

Deutsche Bank 4
reporting. Moreover, the bank had outdated technology and poor information systems that might
have contributed to the 2008 financial crisis.
2.
What was the role of information technology at Deutsche Bank?
How was IT related to the
bank’s operational efficiency, decision-making capacity, and business strategy? (25 marks)
Operational efficiency is a critical component in global organizations such as Deutsche Bank.
It covers various strategies and approaches taken by an organization in achieving objectives such
as enhancing quality, cutting costs, saving time, and increasing profits. Therefore, operational
efficiency is based on aspects such as resource utilization, production, distribution, and inventory
management (Kokemuller n.d.). Organizations with greater operational efficiency are more
profitable because they generate higher returns at a lower cost. Information technology plays a
significant role in facilitating decision-making by providing accurate and up-to-date information
as well as other analytic functions (Markgraf 2019). Mahasneh (2015) notes that information
systems assist and support the decision-making process in organizations by providing reports to
ensure that the information required for decision-making is delivered promptly. Watkins (2007)
defines business strategy as the set of guiding principles that, when communicated, integrated,
and adopted in the organization, lead to better decision-making. In this regard, the business
strategy covers the aspect of decision making and the allocation of resources to achieve critical
objectives.
The role of IT at Deutsche Bank involved the assessment of risks, spotting employee
misconduct, and untangling assets bought and sold by the company to determine the underlying
value. Nevertheless, the bank's IT was ineffective in enhancing its operational efficiency,
decision-making, and strategy. The bank, like any other global company, had gone through
mergers and expansion over the years. However, with the decades of mergers, Deutsche Bank

Deutsche Bank 5
failed to integrate the information systems of the businesses it acquired.


You've reached the end of your free preview.
Want to read all 12 pages?
- Spring '19
- elvis theuri
- Management, Deutsche Bank