_____________________________________________________________________________________________________________SCENARIOAs the elevator doors were closing, Professor Taylor yelled from the elevator to his assistant, "Oh, Ms. Jones! Ialmost forgot. Please call the dean to make an appointment. I'll be back in an hour to meet with her." If the doors had not closed, Ms. Jones would have let Professor Taylor know that the dean was out of the office forthe rest of the day. Instead, Professor Taylor returned to campus unnecessarily. _____________________________________________________________________________________________________________How could Professor Taylor have improved his communication to lead to a better result?±
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9/3/2019Quiz 1: Workplace Communication: WPC 448: Intensive Career Preparation (2019 Fall - A)'19/WPC 448/Quiz 1_v3.htm2/5He should have used more respectful language when speaking to Ms. Jones. He should have sent a memo through the campus mail to make a formal request. His should have made his purpose for communication more clear. He should have sent an email earlier in the day to which Ms. Jones could have responded. 10 / 10 ptsQuestion 3EMAILTo: [email protected]From: [email protected]Subject: Project Status Kelly, Here's the update we agreed to share: the first three points on my part of the to-do list are officially checkedoff. YEAH! _____________________________________________________________________________________________________________Judging by the formality and content of the email, who is Kelly?the president of the company a client outside the company the supervisor of the project a coworker at the same level 10 / 10 ptsQuestion 4SCENARIOMariah has a personal Facebook account. She updates her status almost every night right after work to tell herfriends how her day went. Her latest Facebook post says: The proposal I wrote was accepted by Mills TextileCompany. The money will be rolling in now!
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