Necessary actions: 1 Incorporate ICT use as an integral part of learning at school as well as basic and supplementary teacher training. Incor- porate the civic and media skills needed in the information society as an integral part of the Finnish education system. 2 Put into practice the results of the joint public and business sector project on ICT in Schools and launch measures for infor- mation society development in education. 3 Scale up investment in applied ICT know-how and give it a more prominent place in curriculum design throughout tertiary education. 4 Give all individuals equal opportunities to use e-services. This shall be ensured by providing training and free access to ter- minals at public service points. Provide assistance and practical advice on ICT use to people throughout the country. 5 Take separate measures to ensure that fast broadband connections are avail- able in educational institutions, libraries and at public service points. 6 Encourage and obligate decision-mak- ers and officials to create opportunities for process and social innovations through taking active part in dialogue with citizens. Redefine job descriptions and encourage individual initiative and experimentation in the social media. 7 Incentivise people to participate in decision-making in society and support the development of social online services or environments. 8 Allocate resources to universities and the Academy of Finland for basic and ap- plied research into the service and knowl- edge economy, ICT and other lines of work promoting the development of the digital society. Coordinate projects to strengthen the input of Tekes and Academy of Finland programmes and to promote the interna- tional actions of Centres of Science, Tech- nology and Innovation (ICT SHOK). 9 Bring VAT rates for e-learning materi- als in line with those for printed materials in order to promote the wide-scale pro- duction and use of digital learning materi- als.
40 41 Objective: From silo management to interactive cooperation Information management is becoming ever more important with the advance of digitisation. It is crucial that operational efficiency is improved through better coordination of organisa- tional, technical and economic entities and by challenging existing practices. It is neces- sary for all to pursue a common vision with a view to increas- ing productivity and quality by reforming current practices. To achieve the objectives that have been set here, it is necessary that the various sectors have a common perception of priority areas of development, even though their roles and functions differ. Cooperation is effective if there is a clear division of responsibilities and tasks, but actions and processes are well coordinated. Common processes and innova- tive procurement practices make it easier to identify and plan suitable IT solutions, for ex- ample. The organisation’s operations are not dictated by technology to the same extent if it has an open development environment and a staff that supports this openness.
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