Ans: dDifficulty: HardResponse: See page 247Ref: Difficulties Performance Management Systems 46. Demario, a college bookstore manager, is involved in the appraisal process for his 30 student workers. He is reading shift reports from the supervisors, looking at his own notes from walking through the store and speaking with employees, and studying the loss/return/breakage analysis. What step of the appraisal process is he performing?
47. Which of the following is NOTan appraisal method that uses absolute standards? 48. Davon, a college financial aid office manager, is involved in the appraisal process for his 40 student employees. He spends 15 minutes with each student individually. Typical comments in these sessions are “You improved your service rate this semester from 1 student per hour to 17 students per hour. That’s good progress toward the standard 50 students per hour.” Or, “I have numerous complaints from students that your work is inaccurate.” What part of the appraisal process is he performing? 49. Sharon, a student worker in a college food service location, has just received her first performance appraisal. Her manager told her that her cleaning and sweeping skills were excellent, but that she needed to show up to work on time and follow the regulations for lunch hours, breaks, personal phone calls, and calling out sick. Her performance will be evaluated again in 30 days. What was the outcome of this appraisal process? a) Sharon was fired - very nicely.b) Sharon received career development from her manager.c) Sharon received no helpful feedback from her manager during this process.d) Sharon’s manager initiated immediate corrective action. e) Sharon's manager initiated basic corrective action.
Ans: dDifficulty: MediumResponse: See page 250Ref: Initiate Corrective Action if Necessary