Additional round of Drinks for the same value ordered-Irrespective of the number of rounds ordered – Not valid on Saturday’s), and one certificate offering a 50% discount on any buffet meal (Buffet Lunch Only – Not valid on Sunday’s) at participating Taj hotels. • Members earn back 10% of their spends on food & beverages in the form of points, each time they dine at participating restaurants in India. These points can be used to settle dining and stay bills at participating Taj hotels in India. • Free couple entry at Taj Night Clubs on Wednesday nights to Blue Bar at Taj West End, Bangalore and also at Ahala -The Lounge Bar at Taj Krishna, Hyderabad (At Ahala from Sunday to Friday only) • Priority reservations at Taj restaurants. • Smart chip based personalized membership card allows members to settle bills for dining and stays through accumulated points. • through the upgraded Silver level status of the Taj InnerCircle membership, which includes points each time you stay, priority wait list, 10% discount on Taj Leisure Hotels and double occupancy at no extra charge. Other benefits include 10% discount on telephone and fax usage, 15% discount on laundry and 20% discount on Business Centre services.
I nternship report BHM 4rd semester Santosh pathak Page 16 Housekeeping Housekeeping is one the largest department in the hotel. The Term housekeeping refers to keeping the house clean, comfortable and safe. It is also synonymous to accommodation for people to live in. it is also regarded as the backbone of all the lodging industry, which is solely responsible for maintaining a clean hygienic and safe environment for its guests. In the condition hotel vivanta by taj the housekeeping is considered the key-supporting department that helps in earning major revenue in the hotel. Out of the total earned by hotel more than 50%is generated from the sale o rooms alone. Vivanta by Taj offers 170 guest rooms and 29 suites with layout options, better space planning and furniture designed for the corporate nomad. This hotel also has an individual steam and sauna room for those who want to indulge in luxurious body treatments. Wi Fi intenet connection, 5.1 surround sound home theatre, LCD television, direct dial phone, tea/ coffeemaker, mini bar, hair dryer, mineral water, safety deposit locker and luxury amenities in the washroom are some of the luxuries that one could enjoy. And with its artistically ordained walls, stylish furniture and finely crafted bathroom amenities. The housekeeping department is department consists of an Executive housekeeper Mrs. Kaushalya Devi followed by the assistant housekeeper Mr. Sunil and room supervisors, room attendants, laundry employees, housekeeping crew etc. An executive housekeeper has the responsibility of not only maintaining and cleaning but also training staff and controlling large inventories of linens, supplies and equipments. In these hotel supervisors inspects the room made by the room attendants. Room attendants are responsible for cleaning the guestrooms according to the specified procedures and for maintaining the predetermined lend of supplies in the linen closets (pantry) located in each floor. The room attendants were
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- Fall '18
- Taj Mahal Palace & Tower, Santosh pathak