Within the case study we can see the element of co-ordination being implemented. This is when Suzy is able to Co-ordinate her team effectively in order to successfully merge Joy of Chocolates with CG Chocolates. This process involved Suzy co-ordinating staff to know where they would operate and in which geographical location they would be able to operate most efficiently.Suzy was able to demonstrate this element of Fayol’s Theory in a successful way which meant the business can grow in the right direction. Lastly, the Control Element within this Theory is an essential part of a Manager’s positionwithin a company. It involves each manager ensuring every action within the business
occurs according to the plan and also the instructions issued. It also involves taking appropriate corrective action when necessary and closely monitoring performance to eliminate deviations from the plan set by the Senior Manager. Control within J.O.C can be seen when Suzy takes control of the Merge between J.O.C and C.G Chocolates. As Suzy would be unable to overlook all aspects of the business during this stage she appointed Amina, Finance Manager as she had recently resigned from her role and the Bank to join J.O.C. This allowed Suzy to focus mainly on the growth of the business during the merge. She was therefore able to exercise this element of Fayol’s theory to make sure the merge was following the plan she had set and that it was being carried out in the correct manor. 2.0 Identify two ways that organisations can measure managerial performance. State how each measure can be utilised to assess managerial performance.In order to measure managerial performance effectively, a managerial review system should be used. This is the process to review the effectiveness of managerial employees and ensure their performant is consistent with basic management principles and practices. A review system should be designed to be an interactive and on-going communication process between supervisors and managers who report to them. Using amanagerial review system to monitor performance can be used not only on individual employees but on the organisation as a whole. This is most commonly used to ensure the goals of the organisation are consistently met. Achieving these goals will ultimately lead to greater benefits such as a motivated workforce, improved company impression and in some cases increased profits. The review system is designed to be interactive and an on-going process between the management and includes many different types of indicators than can be used to monitor effectiveness. Two of which are Organisational Perspective and also Human Resource Management and Development.Organisation Perspective is an indicator that can be used to measure the effectiveness of a particular manager as it will show if that manager promotes, supports and focusses on the vision, mission, goals and objectives of the organisation. It will also show if that
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- Fall '17
- Management, Suzy