Slides 4 14 Action Plan Discuss the details of the implementation plan

Slides 4 14 action plan discuss the details of the

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Slides 4-14: Action Plan Discuss the details of the implementation plan. Demonstrate the application of theory to the specific decisions and recommendations. N4455 Nursing Leadership and Management ©2018 University of Texas at Arlington Page 3 of 4
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Change theory model Steps and processes Communication plan Leadership styles Management functions Budget requirements/implications Steps to assure staff compliance Evaluation Slide 15: Decision-making process Analyze the decision-making process used. What was effective or ineffective and what would you change in the future? (Note-Your slides should be indicative of what would be used in the presentation to the stakeholders, and the script in the Notes section should describe to the stakeholders how you arrived at decisions. Then, also in the Notes, describe in parentheses the effective and ineffective methods or situations involved in your work. You would probably not go into such details in your presentation to stakeholders!) Slide 16: References Throughout: Minimum of three APA references, correct APA format, spelling, and grammar 3. As chair of the patient satisfaction committee, the Chief Nursing Officer (CNO) has challenged you to work with your team to implement a plan to improve patient satisfaction. You have been provided a summary report indicating a steady decline in patient satisfaction scores over the previous six months. You will need to identify the various resources available for tracking patient satisfaction, establish a clear bench mark and design a specific plan of action for reversing this trend. It is essential to note in your development that research has shown nurse communication and hourly rounding to be key drivers in patient satisfaction metric improvements. These points should be a focus of your change initiative. N4455 Nursing Leadership and Management ©2018 University of Texas at Arlington Page 4 of 4
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