Will you be able to meet us on 20/10/2020 at 12pm in your office?
Regards
MR. and MRS. KwanFROM: MR. BalcastranTO: DAVIDE VERRISUBJECT: HOLIDAYGood morning DAVIDE,Thank you indeed for your job. We truly like your plan for us and we would like to discuss it further with you to finalize small things.Would you be able to meet us on Thursday at 12pm?Kind regardsMr. BalcastranCopy of client feedback with own notesFEEDBACK Mr. ManettasHOW WOULD YOU RATE OUR CUSTOMER SERVICE?12345678910HOW WOULD YOU RATE OUR FACILITIES?12345678910HOW WOULD YOUR RATE OUR STAFF KNOWLEDGE?12345678910HOW LIKELY WOULD YOU ADVICE US TO FAMILY AND FRIENDS?12345678910HOW LIKELY WOULD YOU RETURN TO US?12345678910HOW WOULD YOU RATE OUR PRICES?12345678910We think DAVIDEhas great customer service and he has understood all our needs.FEEDBACK BalcastranHOW WOULD YOU RATE OUR CUSTOMER SERVICE?12345678910HOW WOULD YOU RATE OUR FACILITIES?12345678910HOW WOULD YOUR RATE OUR STAFF KNOWLEDGE?
10HOW LIKELY WOULD YOU ADVICE US TO FAMILY AND FRIENDS?12345678910HOW LIKELY WOULD YOU RETURN TO US?12345678910HOW WOULD YOU RATE OUR PRICES?12345678910DAVIDEhas listened to all our needs he has prepared a great product and provided a greatservice.FEEDBACK KwanHOW WOULD YOU RATE OUR CUSTOMER SERVICE?12345678910HOW WOULD YOU RATE OUR FACILITIES?12345678910SIT40416| SITXCCS002 - Provide visitor information
Assessment Tool | V 2.1 | Sep 2019
Australian English Colleges t/a Australian College of Hospitality and Business Management
Provider Code: 45215 | CRICOS Provider Code 03630A
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HOW WOULD YOUR RATE OUR STAFF KNOWLEDGE?
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HOW LIKELY WOULD YOU ADVICE US TO FAMILY AND
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HOW LIKELY WOULD YOU RETURN TO US?
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HOW WOULD YOU RATE OUR PRICES?
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Very satisfied with DAVIDE service
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is friendly and professional and
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listen actively to her clients needs.
Client information pack
MR. Balcastran FAMILY INFORMATION PACK
MULTI CITY ITINERARY PRICE PER PERSON:
TOKYO
CURRENCY: JPY 75AUD
ATTRACTION:
BEIJIN
CLIMATE:
CURRENCY: YUAN 0.21AUD
ATTRACTION:
SIT40416| SITXCCS002 - Provide visitor information
Assessment Tool | V 2.1 | Sep 2019
Australian English Colleges t/a Australian College of Hospitality and Business Management
Provider Code: 45215 | CRICOS Provider Code 03630A
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DIVERSITY:
Being capital of the People's Republic of China, Beijing is the nation's political, economic, and cultural
center. Located in north China, close to the port city of Tianjin and partially surrounded by Hebei
Province, it also serves as the most important transportation hub and port of entry.
As one of the six ancient cities in China,
Beijing has been the heart and soul of politics throughout its
long history and consequently there is an unparalleled wealth of discovery to delight and intrigue
travelers as they explore the city's ancient past and exciting modern development. Now it has become
