Equal Exchange’s competitively important resources include:
Tangible Resources:
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-
Finacial resources
: As a for-profit workers co-operative, Equal Exchange
had shareholders
that were both inside and outside of the company. A major source of financing was preferred
stock offering of Class B shares to outside investors.Besides, smaller flow of capital came in
the form of Class A shares of stock ( membership shares) which were only sold to Equal
Exchange
employee.Moreover, Equal Exchange
teamed up with Eastern Bank and provided
an Equal Exchange
certificate of Deposit (CD), which was an alternative to conventional
CD.
-
Organizational resources
: Equal Exchange
became a 100% worker-owned co-operative .
Decisions are made within the co-op, on their terms.
Intangible resources:
-
Company image and reputation
:
They was effective in creating messages about the origin
of products and where consumer money went. They build good reputation for fair trade :
help farmers get a better, more stable price and, at the same time, take advantage of growing
cosumer demand for high quality “specialty” organic products.
-
Direct relationship with farmers
: Equal Exchange import directly from farmer co-
operatives.
-
Partnerships
: Equal Exchange
partnered with some fair trade advocacy organization, such
as : Global Exchange, to create a nationwide public education compaign to raise the public
awereness about their brand.
-
Company culture and incentive system
: The company does business with social
commitment. Employees shared loyalty for their own company, responsibility for decision
making. That would lead to higher level of job satisfaction, morale and productivity. The gap
between the highest-paid manager and the lowest-paid employee was reasonable.
Equal Exchange’s competitively important capability
is
ability to provide organic food with
social commitment
. Equal Exchange has shorter supply chain compared to conventional
competitors, and they manage the supply chain and control quality by contract with small
farmers to produce high quality products at fair pricing.
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After determining Equal Exchange’s competitively important resources and capabilities, we found
that the resources have the greatest competitive power is
ability to provide organic food with social
commitment.
Equal Exchange buys directly from co-operatives that represent small producers and
there by helps these co-ops to internalize the activity, and profits, formerly captured by the
middlemen.
There is no resources or capabilities able to pass all four VRIN tests for sustainable competitive
advantage. Ability to provide organic food with social commitment is the most competitive
power.


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