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107. (p. 289) Tomiko, an HR manager, is designing a training class for those working on various cross-functional teams within her company. This class that is aimed at improving group decision making. What method of delivery should she choose? A. Lectures B. Role plays C. Workbooks D. Videotapes E. Computer-aided training There are all kinds of training and development methods, and their effectiveness depends on whether what is being taught are facts or skills. If people are to learn factssuch as work rules or legal matterslectures, videotapes, and workbooks are effective. If people are to learn skills (like group decision making) then techniques such as discussion, role playing, and practice work better. 108. (p. 289) Which of the following is an on-the-job training method? A. Role playing B. 109. (p. 289) Which of the following is a form of off-the-job training? A. Planned work activities
110. (p. 290) Performance appraisal consists of A. managerial and peer feedback. B. setting 111. (p. 290) MBO is consistent with a(n) ______ performance appraisal. A. subordinate B. trait C. BARS D. objective E. behavioral MBO is an objective approach that assesses specific results. Objective appraisals are based on facts and are often numerical and thus MBO is consistent with this type of appraisal. 112. (p. 290) Sandra is conducting performance appraisals of members of her sales team. The report is quite simple; she compares each person's sales on a quarterly basis to the goal for that quarter. Sandra is using a(n) ______ system of appraisal. A. objective B. behavioral C. trait D.